About the Customers Grid
The Customers section of the navigation menu offers a central area to check on both Wash Club / Mobile App users as well as Express pass members. The ability to change the contents of this user grid via the links at the top of the grid are ideal for quick access to all of your customers regardless of the service they use.
Quickly visualize the current Active accounts or All Accounts using the provided banners. These banners act as Instant filters, and upon clicking one of them, the grid is filtered to just the requested information. For marketing purposes you can even export the user list with emails and contact information to a .CSV for easy use in modern spreadsheet applications.
|The Customer Grid Offers|
|Individual User Account Management||
|Quick Sorting Function||Sort by various metrics including but not limited to:
|Separate ExpressPass Grid||
Using the Customers Grid
The Custom Mobile App from Hamilton is an optional product that works with with Hosted Solutions and allows merchants to operate and manage their own, branded mobile app. It is made available to customers through Google Play and the Apple App Store.
More about the Mobile App
Hamilton ExpressPass RFID is an access control system that offers a faster and more convenient way for customers to gain entry to services. Using Radio Frequency Identification (RFID), ExpressPass reads a unique chip embedded in a windshield-mounted, tamper-proof tag. It then validates the account holder information in a secure database, before vending the appropriate service. All backend configuration and management is controlled in Hosted Solutions.
|ExpressPass is available for Hamilton's HTK, CTK, Commander, and Gold Line® products, as well as a stand-alone Express Lane Installation (ELI)|
|Types of Awards|
|Types of Pass Programs|
Setting up ExpressPass
You can offer customers various types of codes through Hosted Solutions. These codes can be for Wash bundles, and for rewash. Some codes could even be used to help drive further business at your site. These different types and usage suggestions can be found on the Code page.
• Issue Rewash Codes instantly for a customer or send via email.
More Information about Codes
Frequently Asked Questions
|Hosted Solutions F.A.Q|
|The Hosted Solutions F.A.Q is home to questions and answers focused on the platform specifically.|
|Mobile App F.A.Q|
|The Mobile App F.A.Q is home to questions and answers focused on the App specifically.|